Assertiveness and Self-Confidence

Self-confident and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.
The Assertiveness and Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant’s lives and have a positive effect on all of them.

Course Outline:

Module One: Getting Started
• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Module Two: What Does Self-Confidence Mean To You?
• What is Assertiveness?
• What is Self-Confidence?
• The Four Styles

Module Three: Obstacles to Our Goals
• Types of Negative Thinking
• Case Study
• Personal Application

Module Four: Communication Skills
• Listening and Hearing: They Aren’t the Same Thing
• Asking Questions
• Body Language

Module Five: The Importance of Goal Setting
• Why Goal Setting is Important
• Setting SMART Goals
• Our Challenge to You

Module Six: Feeling the Part
• Identifying Your Worth
• Creating Positive Self-Talk
• Identifying and Addressing Strengths and Weaknesses

Module Seven: Looking the Part
• The Importance of Appearance
• The Role of Body Language
• First Impressions Count!

Module Eight: Sounding the Part
• It’s How You Say It
• Sounding Confident
• Using “I” Messages

Module Nine: Powerful Presentations
• What to Do When You’re on the Spot
• Using STAR to Make Your Case

Module Ten: Coping Techniques
• Building Rapport
• Expressing Disagreement
• Coming to Consensus

Module Eleven: Dealing with Difficult Behavior
• Dealing with Difficult Situations
• Key Tactics

Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations